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Tocopilla 429-B, 1410000 San Pedro de Atacama, Antofagasta

+56 9 9089 3109

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Customer Experiences

How far in advance should I book the tours?

We recommend making your reservation at least 10 hours in advance to ensure availability, especially during peak season.

How can I book?

You can book directly on our website or via WhatsApp. Once your booking is confirmed, you will receive an email with all the tour details.

What payment methods do you accept?

We accept bank transfers, cash payments, credit/debit card, Pix Brasil, PayPal among others (check availability according to the country).

Is an advance payment required to confirm the reservation?

Yes, we require a deposit depending on how the booking was made. The balance is due before the tour begins.

Where do the tours begin?

We offer pick-up from your accommodation within the urban area of San Pedro de Atacama. At the end, we drop you off in the town center.

Do the tours include park entrance fees?

Algunos tours incluyen las entradas, mientras que otros requieren pago adicional en los puntos de acceso. Esta información se detalla en la descripción de cada experiencia.

What language do the guides speak?

Our guides are bilingual (Spanish and English) and have official registration with SERNATUR.

How many people participate in a tour?

In compliance with the Tourism Law, each guide can accompany up to a maximum of 12 passengers.

Can I customize my itinerary?

Of course! We design private itineraries according to your interests, schedule, and travel pace. You can do it manually through the website or leave it to us with assistance via WhatsApp.

Where can I see photos and reviews from other travelers?

Visit our Instagram @layana_travel or our reviews on Tripadvisor and Google to learn about real experiences from our passengers.

Why choose Layana Travel?

Because we are a registered and certified Sustainable Tourism agency, recognized among the Top 10 in Tripadvisor Travelers' Choice 2025, with expert guides and vehicles authorized to operate in the desert.